Twenty-first century education has really gone far. Many innovations and developments have taken the lead in primary and secondary education all around the world. Many schools today come up with better service delivery and new ways of handling children, especially in the elementary school stage. However, despite these new trends in education, many schools are still failing in their delivery. For some, it is their teaching methods; while for others, it is the lack of customer service approach, which is yet another neglect in paying attention to details in child psychology, student services, or financial drawback. It is in the mist of these myths that educational matters for school administrators and operators were born to bring solutions to these problems and give relevant steps, which will help make a better primary and secondary education if followed.