Are your people excited to come to work? Are they passionate about your team's purpose? In Engaging the Hearts and Minds of All Your Employees, leadership expert Lee J. Colan reveals the necessary steps to inspire and engage everyone on your team. By fully engaging your employees, you'll ignite stellar team performance and customer service. You'll find concrete action steps to: - Eliminate barriers to achievement- Give employees autonomy to perform and own their jobs- Create a compelling purpose for your team- Answer the fundamental four questions employees are always asking- Implement powerful team rituals that help build intimacy, and more This edition features an insightful new foreword by Dr. Marshall Goldsmith, the renowned leadership expert ranked as one of the top ten Most-Influential Business Thinkers in the World. Packed with proven strategies and instructive examples from stellar companies such as Nordstrom, Southwest Airlines, Toyota, and General Electric, this is an essential field guide for conquering your competition...one employee at a time.