Facilities management (FM) is the growth profession for all concerned with the management of premises and the assets within them. It represents a field of activity beyond the design, procurement and furnishing of buildings into the skills of managing the use of a facility and how it evolves and develops in response to the changing demands of the occupier. In this revised edition changes have been made to several chapters and two additional chapters have been added: one dealing with the management of the property portfolio and the other presenting a range of practical case studies. The growing awareness of environmental issues and the drive towards conservation and sustainability of resources emphasises the importance of effective facilities management for all those studying and working in the built environment. This book will therefore appeal to both students and practitioners.