In two expert collaborative problem solvers deliver an incisive, hands-on guide to de-escalating conflict and constructively engaging with those you disagree with to find better solutions to problems. In this book full of real-life stories and examples, you'll find a collection of tried and tested strategies you can employ immediately as you negotiate and navigate your most seemingly intractable conflicts. You'll learn how finding what the authors call “higher ground” can advance your interests even when facing people and groups you think you have little in common with and how this can set the stage for longer term cooperation. The authors explain how to improve your ability to understand how other people think, feel, and perceive the world around you, and how to use that knowledge to develop mutually beneficial solutions that help advance your interests and the interests of the people you're dealing with. You'll also find: Perfect for business and organizational leaders, board members, community and religious leaders, public servants, mediators, and anyone else looking to find common ground with people with differing views and perspectives, also speaks to concerned citizens looking for concrete pathways to lessen troubling divides in their workplaces, their communities, and society at large. is a must-read resource for an increasingly combative and conflicted world.