Her Ladyship considers the art of conversation in all sorts of contexts, from a chance encounter on a long railway journey to making new friends, and also takes account of the fact that more and more of our ‘conversations’ take place via text and email rather than talking. She covers: first impressions (from greetings, handshakes, body language and eye contact), introducing yourself (even if you've met them before!), making yourself sound interesting, suiting your conversation to the occasion, dealing with age differences, the art of listening, dealing with bores, and dating conversations. Advice and case studies will help make you the essential guest at any get together.