The S.U.M.O Guy returns with a fun, fast-paced guide to gaining confidence and getting the most out of dealing with other people. With his trademark wit and good humour, Paul McGee arms you with 21 simple, proven methods for quickly building your communication muscle. Packed with priceless insights, expert advice, and skill-building exercises, gets you quickly up and running with the skills you need to communicate effectively with bosses, team members, customers, family, friends, neighbours...even complete strangers. Paul McGee is one of Europe's leading motivational speakers and coaches, combining practical strategies with both inspiration and realism. He has spoken in 31 countries to date and is the author of several books, including the best-selling and Building on his academic background in behavioural and social psychology, Paul is also a trained counsellor, a performance coach, and a Fellow of the Institute of Sales and Marketing Management.