Human Resource Metrics teaches practitioners and managers a wide range of strategic, quantitative and financial tools for assessing requirements and issues in HR. Strategic tools include broader frameworks for assessing organisational HR, such as the analysis of organisational architecture as an HR tool, process analysis and mapping for performance, and how to decide whether to outsource or externalise work in other ways. Quantitative tools include: This is the first book to approach the analysis of human resources from such a multi-dimensional aspect as well as the first to use a practical, hand-on and step-by-step approach: the book teaches the 'how to' of each technique in a step-by-step manner, including a wide variety of MS Excel examples and practice datasets. HR Metrics is divided into five parts: