We stand on the brink of a great unknown. The Digital Era has clearly demonstrated that we can't progress further without developing leadership capabilities on a global scale. defines the beginning of the Renaissance period in modern management and leadership while helping leaders to reach a new level of success. is a new approach to managing organizations in the new realities which identifies common and specific errors that arise in any business and to spot problems that distance it from customers and limit the company's capacities early, and how to treat them before they threaten the business itself. While defining new areas of improvement this book offers recommendations that can create ultimate leaps in performance and customer satisfaction. Through different case studies and responses from industry experts, it shows how devoting effort and time to honing leadership competencies is the best investment in the future.