Now in its seventh edition, sets the standard for police leadership and management by exploring the relationship between leadership, management, and results. Written for a broad audience, the book focuses on developing one’s character and one’s leadership competencies. Using case studies and structured learning exercises, it seeks to chip away at constricting operational levels and barriers within the organization itself and the community it serves. This edition features a three-part format, two new chapters, and ideas and methods police managers can use to successfully lead their agencies toward quality and excellence of service.