In short, this book can bring you: If you've ever felt left out or wondered why others don't pay attention to what you say, felt stuck about how to start (or end) a conversation, or been "triggered" by the very person you most need to connect with, this book is your friend and ally. Conversations with your partner, your children, your boss, your parents, with difficult people, customers and strangers -- the secrets are revealed in these pages. presents a fresh inner/outer approach to the most important life skill you never studied in school. A compelling, enjoyable and practical guide for the intelligent conversationalist eager to move beyond small talk.