This 377 page book This book provides direction on how organizations can resolve issues that commonly occur with: This book provides direction on how organizations can benefit from the application of: This book provides a comprehensive 9-step system that CEOs, presidents, general managers, executives, managers, leaders, practitioners, and others can use to resolve elephant-in-the-room management issues such as: This book describes the application and how to use of the following tools in Minitab as part of a Lean Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) roadmap Offers a methodology to implement Deming's management philosophy, ISO 9000, Baldrige award criteria & Shingo Prize criteria.