How to deal with 'the good, the bad and the ugly' at the workplace Whether you work for a major corporation, a small business, or are a self-employed entrepreneur or freelancer, Productive Relationships is a practical guide to developing fruitful business relationships to hasten your success. This book covers everything from dealing with workplace bullies"”coworkers as well as bosses"”as well as negative and positive types you may encounter at work and how to cope with each one, workplace violence, and using social media effectively for more productive relationships. Jan Yager combines exhaustive research with sharp thinking and engaging writing to give us a powerful guidebook to improve our relationship with the boss, a colleague or an intern!