In this major new textbook, Eller, Gerber, and Robinson guide students through critical issues in the research process by presenting intuitive explanations of difficult concepts. Their thorough coverage explains not only techniques for effective qualitative and quantitative research methodologies, data gathering, and analysis, but also how data from these two types of methods relate to each other in mixed methods approaches. Students can expect to come away from reading this text with a clear understanding of how qualitative and quantitative analysis can be explicitly tied to evidence-based public management decision-making. The text also develops a small number of detailed, reoccurring cases across chapters to provide students with a continuing stream of familiar examples to illustrate the practical application of the skills developed within the textbook. This book also includes 12-month access to your Routledge Interactive e-Textbook, which includes fully searchable text of the book, hyperlinks to further reading, and notes synced across devices, as well as: video walkthroughs demonstrating key statistical calculations in Stata and SPSS, a selection of data sets (in Excel, Stata and SPSS formats) with associated problem sets, flashcards and multiple choice questions at the end of every chapter to test your learning