As a top performing professional salesperson, you need to identify individuals and organizations which you think may be interested in your product or service. You approach people who may or may not want to talk to you. When the opportunity to meet with a prospective client arises, you need to convince them that your product or service is better and/or more cost effective than your competitors! You work diligently to build relationships. You may even close the sale! Then, you work hard to keep your clients satisfied. You strive to earn their trust and secure their consideration of you for future or repeat sales. The rewards, both financial and professional, are tremendous. As tough as the sales profession is, there are ways to improve your chances of long-term success. The overall sales process can be broken down into manageable and measurable steps. Understanding each of these steps and following them can help you realize the maximum benefits from your sales efforts. We are confident that, by the end of this - , you will have had the opportunity to access a substantial amount of information to help make you a better, more confident sales professional who knows how to . Notice we call it a workbook because we challenge you to do the homework.