has lived and worked with people with dementia for over 25 years. She is a best-selling author and is internationally recognized for her caregiver training workshops for professionals and families. In this book, she shares new ways of listening to a person with dementia so that our care can help create security and connection with that person. In explaining what really goes on in the dementia person, she shows you how to find your loved one within. She makes it easy for you to understand, relate better and create real connection with the person or people you are for. This book is both compassionate and practical, filled with simple and profound solutions to the everyday problems faced by caregivers, care staff, family and friends of a person living within dementia. Eighteen people have given 5-star reviews on Amazon for the help inside .