· The quality and philosophies implemented to production systems; starting from the product design as well as from the supply system. · The principal statistical techniques applied to the quality assurance (statistical quality control, analysis of tests and failure, quality function deployment, accelerated life tests, among others), the process of gathering information, its validation, its reliability process, and techniques for data analysis. · The techniques applied to the integration of human resources in the process of quality assurance, such as managers and operators’ participation, training, and training processes. · Use of information and communications technologies, software, and programs implemented to guarantee the quality of the products in the production systems.