As the Manager for the Crossroads Hotel and Diner, Marjorie is coming to terms with who she is, as well as handling all manner of hotel weirdness and nonlocal guests. She's grateful to her friends and especially Josh for his support in holding herself together, since she is struggling. But her art keeps her busy in her downtime and the hotel continues to entertain and frustrate its employees. In the wake of a week with a full hotel of convention visitors, Marjorie learns about a species of nonhuman people that will stretch her experience as the Manager to its limits.