The last five years have demonstrated that sticking with the status quo is not an option; instead, as the experiences of many libraries have shown, those that experiment are better positioned to adapt to rapidly changing environments and evolving user needs and behaviors. This guide shows how to draw from new approaches and technologies to harness experimentation as a tool for testing ideas and responding to change. It borrows ideas and inspiration from the startup sector to teach you how to take a human-centered and design thinking-based perspective on problem solving. Inside this book, you will discover