Delays, price rises, leaves on the line, rail replacement bus services, snowflakes, sunshine, rain, the list of excuses is endless. Forget enjoyment, commuting is about survival. This is your guide to getting to work and back again with your sanity intact. Packed with quizzes (what kind of commuter are you?), trivia (the dirtiest seats on the Underground), tips and techniques (seat etiquette, armpit dodging), a commuter's lexicon ( complaint letter templates and more, this is everything you need to channel your fury and make the best of the journey to work.