With four generations simultaneously co-habitating today's workplace, miscommunication and dissatisfaction are prevalent. Generation Y is the newest generation to enter our workforce and they pose a whole new set of particularly thorny issues, especially for those who manage them. So how can you, as a leader, help them reach their full potential? In Diane Spiegel takes a close look into the workings of the Gen Y mind: how they operate, their strengths, their weaknesses, and how to effectively engage the wide range of abilities at their disposal.