The need for civility has never been more critical than it is now. The climate of contempt, animosity, hate, and retribution is depressing our collective spirit, degrading our mental and spiritual well-being, pushing us apart, and impacting our families, workplaces and communities. This book provides an antidote. It tells the story of eight people who came together out of frustration, and committed to making a "restorative difference" in their respective social environments. Through this conversation, over three months, the group embraced a restorative worldview, and developed restorative communication principles, skills, and practices to help implement that worldview. The result was a reclamation of civility, and a restoration of hope about the future. Building on over two decades of experience in restorative communication practices and programming, in this book Dr. Will Bledsoe gives us a timeless heart-centric methodology to restore accountability, empathy, and dignity.