"We all know that creating a great place to work is critical to a company's long-term success, but how do managers actually accomplish this? Bob Lee's book provides sixteen clear, concise principles and guidance for how to apply them to build employee trust in any . . . organization." --Alex Edmans, professor of finance, London Business School " is simple and sharp, an easy, thoughtful read for every level of manager. Most important, it provides context--and that's where it's different from other books." --Garry McCabe, human resources director, Kuehne + Nagel Writer and management expert Bob Lee lays out a comprehensive, easy-to-use road map for building a remarkable work environment, with committed and high-performing employees who are passionate about what they do. Incorporating the insight of more than two million employees across eighty countries, with additional material by Great Place to Work Australia CEO, Zrinka Lovrencic, this is a ground-breaking guide for managers on how to harness the power of trust and lead teams to achieve truly extraordinary business results.