delves into how younger generations Millennials and Gen Z can navigate their careers and life, the way Gen X and Baby Boomers, think, speak, communicate...or not, and how to bridge this divide. It's the handbook for each generation, which means you don't have to ask your children or parents about the meaning of emojis, why Gen X wants to talk on the phone and Gen wants to text or what TL;DR means. It includes examples of real life conversations focused around ten key topics. Authenticity, Maturity, Respect, Experience, Attitude, Empathy, Relationships, Experimentation, Rejection and Skills you need to master. And every generation needs to explore each of these. It's the ultimate inter-generational guide for: HR professionals who have to manage the inter-generational work force Senior executives who just 'don't' get' Gen Z or Millennials Gen Z and Millennials who don't get Baby Boomer bosses Anyone in customer service who deals with customers across all generations