This survival guide will give you answers to your workplace questions, and to questions you didn't even know to ask! - Write the email that gets you an internship interview - Make a great impression in an interview - Crack the unwritten codes of office culture - Know how your body language impacts on your colleagues' impressions of your performance - Win respect in written and spoken communication - Be professional, no matter how humble your role might be - Interpret the office dress code ... Shelagh will show you the ropes and set you on the road to career success.